Search The Help Center
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Employee Info Center
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- What Does AdvanStaff HR Do For You?
- Employee Support
- Payroll & Benefits Onboarding
- Employee Portal (ESS)
- Employee Mobile App
- Understanding Your Employee Benefits
- Employee Handbooks
- Employee Training & Informative Videos
- Report a workplace injury
- Report a workplace concern
- How does a new hire employee begin paperless onboarding ?
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- Employee Handbooks
- What are your office hours?
- Account Security & Multi-Factor Authentication (MFA)
- Email Address Requirements
- What is the status of my job application?
- Employment & Salary Verifications
- How does a new hire employee begin paperless onboarding ?
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- I forgot my web username, can I reset it?
- How do I reset my web password?
- What is an Account Access Confirmation?
- Employee Self-Service Portal Access
- Why can't I get my SECURITY CODE for Employee Self Service Account Access?
- Employee Portal (ESS)
- How do I disable pop-up blockers?
- Employee Social Security Number (SSN) Edits
- How does a new hire employee begin paperless onboarding ?
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- All Benefits & Perks
- Understanding Your Employee Benefits
- How To Save On Medical costs
- Open Enrollment
- Qualifying Life Event (QLE)
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
- Who can I add as a dependent for my benefit coverage?
- Benefit Basics Video
- Annual Plan Contribution Limits
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- Group Dental Insurance (UHC)
- Group Vision Insurance (UHC)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Instant Decision, Affordable Life Insurance
- Whole Life Insurance with Long-Term Care
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- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- MetLaw Legal Plans
- MyPetProtection Insurance
- Accident Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Instant Decision, Affordable Life Insurance
- Voluntary Benefit Programs
- Whole Life Insurance with Long-Term Care
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- Annual Plan Contribution Limits
- Flex Spending Accounts
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- How To Save On Medical costs
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Manager Info Center
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- Employee Onboarding
- 401k Retirement Plan Services
- Employment & Salary Verifications
- Leave Requests: PTO Tracking & Approvals
- Employee Earned Wage Access (EWA)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Document Management System (DMS)
- Workers Compensation Program and Policy Administration
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- Full-Service Payroll & Employment Tax Administration
- Time Keeping Solutions Introduction
- New Hire Payroll Onboarding
- Workers Compensation Program and Policy Administration
- Labor Poster & eUpdate Service
- Employee Handbook Program (Core+)
- FMLA Compliance
- Affordable Care Act (ACA) Compliance
- Workplace Safety Program Assistance
- HR Toolkit
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- Full-Service Payroll & Employment Tax Administration
- Submitting Payroll Hours, Salary, Commissions, etc.
- Payroll Timesheet Imports
- Minimum Wage Map
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Pre-paid VISA Paycard
- Employment & Salary Verifications
- Payroll Department Holiday Schedule
- Federal Reserve Bank (Payroll) Holidays
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- Employee Benefit Plan Administration
- All Benefits & Perks
- Flex Spending Accounts
- 401k Retirement Plan Services
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Affordable Care Act (ACA) Compliance
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Benefit Programs
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- Workers Compensation Program and Policy Administration
- Claims Management and Administration Assistance
- Workplace Safety Program Assistance
- Report a workplace injury
- Report a workplace concern
- WC CLAIMS FORMS BY STATE
- Employment Practice Liability Insurance (EPLI)
- Secure Upload Documents
- Business Insurance
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- Employee Record Maintenance in the Manager Portal
- Manager Training Video Library
- Document Management System (DMS)
- Employee Portal Messaging-Alerts
- Employee Portal Event Management
- Manager Portal Training - The Basics
- I-9 Part 2 Approval Guide
- Training Support in the Manager Portal
- Employee Social Security Number (SSN) Edits
AdvanStaff HR’s User Credentials are issued to all AdvanStaff employees. These basic credentials grant permission to access and update personal information on the Employee Self-Service portal.
These credentials are intended to be unique and are equal to the identity of a single person. In our platform, it is synonymous with their name and signature! As such, the username is issued by AdvanStaff and the password is private and controlled by the user.
This standard is in place to maintain the integrity of that individual’s electronic signature as well as the audited actions taken within our system, like data entries, authorizations, selections, and approvals. As such, user credentials are never to be shared, reused nor should they be associated with an email address or phone number that is shared.
Employers are in control of the Worksite. Employers may upgrade the employee’s credentials and grant additional Client Account Access permissions, through approving them for a Worksite Manager (WSM) Role and by layering on additional HR Roles, for a variety of responsibilities.
Conversely, employers may also downgrade or remove any of the associated WSM Roles previously granted to any employee. They can even request to remove all of the WSM supervisory roles and have the employee restored to their basic Employee level.
Please allow 2-3 business days for Worksite Manager Client Access Credential Updates to be completed.
Trusted Advisors, non-employees such as accounting firm associates, can be granted credentials for access to your client data credentials in a similar fashion as well.
*SPECIAL NOTE: Not all Client Accounts were structured to accommodate Department, Division or Location security restrictions at the time of initial set-up. Contact your Client Success Account Representative at support@advanstaff.com to submit a case for reviewing and updating your database to accommodate your present needs!