Welcome to our Knowledge Base
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Employee Info Center
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Manager Info Center
- Employee Mobile App
- Employee Portal (ESS)
- Employee Training & Informative Videos
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
- Report a Workplace Concern
- Report a Workplace Injury
- Understanding Your Employee Benefits
- Welcome Employees
- What Does AdvanStaff HR Do For You?
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Employee Portal Help
- Employee Portal (ESS)
- Employee Self-Service Portal Access
- Employee Social Security Number (SSN) Edits
- How do I disable pop-up blockers?
- How do I reset my web password?
- How does a new hire employee begin paperless onboarding ?
- I forgot my web username, can I reset it?
- Payroll & Benefits Onboarding for New Hires
- What is an Account Access Confirmation?
- Why can't I get my SECURITY CODE for Employee Self Service Account Access?
- Account Security & Multi-Factor Authentication (MFA)
- Email Address Requirements
- Employee Handbooks
- Employee Support
- Employment & Salary Verifications
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
- Report a Workplace Concern
- What are your office hours?
- What is the status of my job application?
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Car Rental Programs
- All Benefits & Perks
- AT&T Wireless Discounts
- Auto and Home Insurance (Save 15%)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- FinFit - Personal Financial Tools for Employees
- MetLaw Legal Plans
- MetLife Aura Identity Theft Plans
- MyPetProtection Insurance
- Wages on Demand - Earned Wage Access
- MetLife Aura Identity Theft Plans
- All Benefits & Perks
- Understanding Your Employee Benefits
- Open Enrollment
- How To Save On Medical costs
- Benefit Basics Video
- Annual Plan Contribution Limits
- Qualifying Life Event (QLE)
- Who can I add as a dependent for my benefit coverage?
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
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Medical Carriers & Plans
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Group Dental Insurance (MetLife)
- Group Dental Insurance (UHC)
- Group Vision Insurance (MetLife)
- Group Vision Insurance (UHC)
- Instant Decision, Affordable Life Insurance
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Whole Life Insurance with Long-Term Care
- Voluntary Benefit Programs
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Accident Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Instant Decision, Affordable Life Insurance
- Whole Life Insurance with Long-Term Care
- MetLaw Legal Plans
- MetLife Aura Identity Theft Plans
- Flex Spending Accounts
- How To Save On Medical costs
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Annual Plan Contribution Limits
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- Employee Onboarding
- Workers Compensation Program and Policy Administration
- 401k Retirement Plan Services
- Document Management System (DMS)
- Leave Requests: PTO Tracking & Approvals
- Employment & Salary Verifications
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Employee Earned Wage Access (EWA)
- Applicant Tracking System (ATS)
- Background and Drug Testing
- Labor Poster Compliance Solutions for Local and Remote Workers
- Business Insurance
- Employee Portal Messaging-Alerts
- Learning Management System (LMS)
- Performance Management (PM)
- R&D Tax Credit (R&D)
- Short-term Payroll Funding
- Work Opportunity Tax Credit (WOTC)
- Affordable Care Act (ACA) Compliance
- Employee Handbook Program (Core+)
- FMLA Compliance
- Full-Service Payroll & Employment Tax Administration
- HR Toolkit
- Labor Poster Compliance Solutions for Local and Remote Workers
- Onboarding Your New Hire onto the Payroll System
- Time Keeping Solutions Introduction
- Workers Compensation Program and Policy Administration
- Workplace Safety Program Assistance
- Full-Service Payroll & Employment Tax Administration
- Office Schedule, Payroll Processing Cutoff Dates, Federal Reserve Bank Holidays, System Maintenance Schedule
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Employment & Salary Verifications
- Minimum Wage Map
- Payroll Timesheet Imports
- Pre-paid VISA Paycard
- Submitting Payroll Hours, Salary, Commissions, etc.
- Employee Onboarding
- How does a new hire employee begin paperless onboarding ?
- Onboarding Your New Hire onto the Payroll System
- Payroll & Benefits Onboarding for New Hires
- How do I process the paperless I-9?
- Background and Drug Testing
- Employee Termination Processing
- I-9 Part 2 Approval Guide
- Unemployment Processing
- RE-HIRES
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Master Benefit Programs
- All Benefits & Perks
- 401k Retirement Plan Services
- Affordable Care Act (ACA) Compliance
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Employee Benefit Plan Administration
- FinFit - Financial EAP
- Flex Spending Accounts
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Benefit Programs
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Swipeclock
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UKG
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OSHA & Reporting
- Workers Compensation Program and Policy Administration
- Claims Management and Administration Assistance
- Employment Practice Liability Insurance (EPLI)
- Workplace Safety Program Assistance
- Business Insurance
- Report a Workplace Concern
- Report a Workplace Injury
- Secure Upload Documents
- WC CLAIMS FORMS BY STATE
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Employee Changes
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OSHA 300/A Reporting Instructions
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Payroll Processing
- Document Management System (DMS)
- Employee Portal Event Management
- Employee Portal Messaging-Alerts
- Employee Record Maintenance in the Manager Portal
- Employee Social Security Number (SSN) Edits
- I-9 Part 2 Approval Guide
- Manager Portal Training - The Basics
- Manager Training Video Library
- Training Support in the Manager Portal
- Training Tutorials and Demonstrations - Worksite Managers and Administrators
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