Search The Help Center
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Employee Info Center
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- Employee Handbooks
- What are your office hours?
- Account Security & Multi-Factor Authentication (MFA)
- Email Address Requirements
- What is the status of my job application?
- Employment & Salary Verifications
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- I forgot my web username, can I reset it?
- How do I reset my web password?
- What is an Account Access Confirmation?
- Employee Self-Service Portal Access
- Why can't I get my SECURITY CODE for Employee Self Service Account Access?
- Employee Portal (ESS)
- How do I disable pop-up blockers?
- Employee Social Security Number (SSN) Edits
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- All Benefits & Perks
- Understanding Your Employee Benefits
- How To Save On Medical costs
- Open Enrollment
- Qualifying Life Event (QLE)
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
- Who can I add as a dependent for my benefit coverage?
- Benefit Basics Video
- Annual Plan Contribution Limits
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- Group Dental Insurance (UHC)
- Group Vision Insurance (UHC)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Instant Decision, Affordable Life Insurance
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- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- MetLaw Legal Plans
- MyPetProtection Insurance
- Accident Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Instant Decision, Affordable Life Insurance
- Voluntary Benefit Programs
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- Annual Plan Contribution Limits
- Flex Spending Accounts
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- How To Save On Medical costs
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Manager Info Center
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- Employee Onboarding
- 401k Retirement Plan Services
- Employment & Salary Verifications
- Leave Requests: PTO Tracking & Approvals
- Employee Earned Wage Access (EWA)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Document Management System (DMS)
- Workers Compensation Program and Policy Administration
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- Full-Service Payroll & Employment Tax Administration
- Time Keeping Solutions Introduction
- New Hire Payroll Onboarding
- Workers Compensation Program and Policy Administration
- Labor Poster & eUpdate Service
- Employee Handbook Program (Core+)
- FMLA Compliance
- Affordable Care Act (ACA) Compliance
- Workplace Safety Program Assistance
- HR Toolkit
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- Full-Service Payroll & Employment Tax Administration
- Submitting Payroll Hours, Salary, Commissions, etc.
- Payroll Timesheet Imports
- Minimum Wage Map
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Pre-paid VISA Paycard
- Employment & Salary Verifications
- Payroll Department Holiday Schedule
- Federal Reserve Bank (Payroll) Holidays
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- Employee Benefit Plan Administration
- All Benefits & Perks
- Flex Spending Accounts
- 401k Retirement Plan Services
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Affordable Care Act (ACA) Compliance
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Benefit Programs
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- Workers Compensation Program and Policy Administration
- Claims Management and Administration Assistance
- Workplace Safety Program Assistance
- Report a workplace injury
- Report a workplace concern
- WC CLAIMS FORMS BY STATE
- Employment Practice Liability Insurance (EPLI)
- Secure Upload Documents
- Business Insurance
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- Employee Record Maintenance in the Manager Portal
- Manager Training Video Library
- Document Management System (DMS)
- Employee Portal Messaging-Alerts
- Employee Portal Event Management
- Manager Portal Training - The Basics
- I-9 Part 2 Approval Guide
- Training Support in the Manager Portal
- Employee Social Security Number (SSN) Edits

Employee Portal (ESS)
The Employee Self-Service portal is a secure way for employees to view, manage, 24/7 powerful way for employees to access and manage their provides secure access, 24/7, to your employee profile, pay history, benefits eligibility and elections, and more. Access to the information is available via secure log in guidelines.
Features
Personal Info:
- Verify employment details
- Manage address (resident, mailing, W-2/1099)
- Manage contact info (business, personal, email, phone, mobile) & contact preferences
- Designate emergency contacts
- Manage driving license, vehicles, etc.
Pay history & management:
- Direct deposit account management
- Wages on Demand (SSO)
- View payroll debit paycard balance
- Payroll voucher history
- Payroll inquiry (earnings, taxes, deductions, pay history)
Tax management and forms:
- Update W-4 tax withholdings
- Download year end W-2 / 1099 Forms
- Download year end 1095-C Forms
Employee Benefits:
- Benefit participation summary
- On-line benefit enrollment
- New-hire enrollment
- Annual and special open enrollment
- Benefit enrollment confirmations
- 401k Retirement savings balance and account access (SSO)
- Flex-Spending Account (FSA) management (SSO)
Time Clock (SSO):
- Easy employee login
- Punch-in / out
Performance Management (SSO):
- See manager feedback
- See pending reviews
Learning Courses (SSO)
PTO Balance and History
View Documents
Employee Portal FAQs
The Employee Portal can be access with any web-browser enabled device or any mobile device on the Apple or Android OS.
- Using your desktop, tablet, or phone browser: Click Here
2. Download the AdvanStaff ESS mobile app:
We take account access extremely seriously. As a result, registering to the portal, resetting passwords, and retrieving usernames requires exact information matches.
The system validates the information you enter against the information we have listed in your employee profile. An exact match is required to log in.
Common issues which would prevent successful access:
In this case, you can use your old credentials and select the employer once you enter the portal.
The lock-out period will last for approximately 10 minutes
If your email address is missing, or incorrect, you will need to either (1) have your hiring manager correct the mistake, or call us at 702-598-0000 to validate your identity and to update your email address.
Once you can securely access your account, you will be able to update your personal information.
Please use the “Forgot Username” link located just below the login window to have your correct username sent to you via email.
Please use the “Forgot Password” link located just below the login window to have a “reset password” link sent you via email.
If your name in the payroll/HR system was not entered correctly, then it will need to be fixed before you can register your account. Please contact your worksite manager to fix any errors. You may also call our support line at 792-598-0000 to speak with a support specialist for help.
Each request invalidates the previously requested code. Please request a new code.
If your authorization code is not received, it means:
- we may not have you mobile number on file or it may not be correct.
- we may not have your correct email address on file.
We recommend using a mobile device for account confirmations as some email providers send our confirmation messages to spam.
If you used your email address and the message wasn’t received, please be sure to check your junk/spam box to be sure the message wasn’t filtered away from your inbox.
Please speak with your worksite manager to correct the error or call us at 702-496-7888 during business hours.
You can reset your password using a link located on the employee portal login screen.
Your username cannot be changed. If you forget your username, we can remind you by clicking on the “Forgot Username?” link at the portal login page.

An email or phone authentication will be sent to the email address / mobile number you have already on file.
TIP: Please make sure your personal contact info is always up-to-date in case you need to reset your password or register a new device to your account.
Multi-factor authentication is a 2nd layer of security required to keep your account secure. In addition to a username/password combination to access your account, we require each device to be authorized by you.
You will see a prompt for an Account Access Confirmation when logging in to your ESS profile from an unregistered device. We will send a security code to your authorized email address or mobile number to confirm the access is authorized.
If you are unsure of the cell number or email on file, feel free to call our main office at 702/598-0000 to confirm what information we have on file.

We require each device to be re-registered every 3-6 months for security purposes.
If you continue to experience troubles logging in contact our Client Success team at 702-598-0000 between 8:30 a.m and 5:00 p.m. for live assistance.