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Employee Info Center
- How does a new hire employee begin paperless onboarding ?
- Training Tutorials and Demonstrations - Employee
- Payroll & Benefits Onboarding for New Hires
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- Welcome Employees
- What Does AdvanStaff HR Do For You?
- Payroll & Benefits Onboarding for New Hires
- Employee Portal (ESS)
- Employee Mobile App
- Understanding Your Employee Benefits
- Employee Training & Informative Videos
- Report a workplace injury
- Report a Workplace Concern
- How does a new hire employee begin paperless onboarding ?
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- Employee Handbooks
- What are your office hours?
- Account Security & Multi-Factor Authentication (MFA)
- Email Address Requirements
- What is the status of my job application?
- Employment & Salary Verifications
- How does a new hire employee begin paperless onboarding ?
- Employee Support
- Payroll & Benefits Onboarding for New Hires
- Report a Workplace Concern
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- I forgot my web username, can I reset it?
- How do I reset my web password?
- What is an Account Access Confirmation?
- Employee Self-Service Portal Access
- Why can't I get my SECURITY CODE for Employee Self Service Account Access?
- Employee Portal (ESS)
- How do I disable pop-up blockers?
- Employee Social Security Number (SSN) Edits
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
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- All Benefits & Perks
- Wages on Demand - Earned Wage Access
- FinFit - Personal Financial Tools for Employees
- AT&T Wireless Discounts
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- MetLaw Legal Plans
- MyPetProtection Insurance
- Auto and Home Insurance (Save 15%)
- MetLife Aura Identity Theft Plans
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- All Benefits & Perks
- Understanding Your Employee Benefits
- How To Save On Medical costs
- Open Enrollment
- Qualifying Life Event (QLE)
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
- Who can I add as a dependent for my benefit coverage?
- Benefit Basics Video
- Annual Plan Contribution Limits
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- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Instant Decision, Affordable Life Insurance
- Whole Life Insurance with Long-Term Care
- Group Dental Insurance (MetLife)
- Group Vision Insurance (MetLife)
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- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- MetLaw Legal Plans
- MyPetProtection Insurance
- Accident Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Instant Decision, Affordable Life Insurance
- Voluntary Benefit Programs
- Whole Life Insurance with Long-Term Care
- MetLife Aura Identity Theft Plans
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- Annual Plan Contribution Limits
- Flex Spending Accounts
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- How To Save On Medical costs
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Manager Info Center
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- Employee Onboarding
- 401k Retirement Plan Services
- Employment & Salary Verifications
- Leave Requests: PTO Tracking & Approvals
- Employee Earned Wage Access (EWA)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Document Management System (DMS)
- Workers Compensation Program and Policy Administration
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- Learning Management System (LMS)
- Performance Management (PM)
- Background and Drug Testing
- Applicant Tracking System (ATS)
- Short-term Payroll Funding
- R&D Tax Credit (R&D)
- Work Opportunity Tax Credit (WOTC)
- Employee Portal Messaging-Alerts
- Business Insurance
- Labor Poster Compliance Solutions for Local and Remote Workers
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- Full-Service Payroll & Employment Tax Administration
- Time Keeping Solutions Introduction
- Onboarding Your New Hire onto the Payroll System
- Workers Compensation Program and Policy Administration
- Labor Poster Compliance Solutions for Local and Remote Workers
- Employee Handbook Program (Core+)
- FMLA Compliance
- Affordable Care Act (ACA) Compliance
- Workplace Safety Program Assistance
- HR Toolkit
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- Full-Service Payroll & Employment Tax Administration
- Submitting Payroll Hours, Salary, Commissions, etc.
- Payroll Timesheet Imports
- Minimum Wage Map
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Pre-paid VISA Paycard
- Employment & Salary Verifications
- Office Schedule, Payroll Processing Cutoff Dates, Federal Reserve Bank Holidays, System Maintenance Schedule
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- Employee Onboarding
- Employee Termination Processing
- How do I process the paperless I-9?
- I-9 Part 2 Approval Guide
- Background and Drug Testing
- Unemployment Processing
- Onboarding Your New Hire onto the Payroll System
- RE-HIRES
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
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- Employee Benefit Plan Administration
- All Benefits & Perks
- Flex Spending Accounts
- 401k Retirement Plan Services
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Affordable Care Act (ACA) Compliance
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Benefit Programs
- FinFit - Financial EAP
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- Workers Compensation Program and Policy Administration
- Claims Management and Administration Assistance
- Workplace Safety Program Assistance
- Report a workplace injury
- Report a Workplace Concern
- WC CLAIMS FORMS BY STATE
- Employment Practice Liability Insurance (EPLI)
- Secure Upload Documents
- Business Insurance
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- Employee Record Maintenance in the Manager Portal
- Manager Training Video Library
- Document Management System (DMS)
- Employee Portal Messaging-Alerts
- Employee Portal Event Management
- Manager Portal Training - The Basics
- I-9 Part 2 Approval Guide
- Training Support located inside the Manager Portal
- Employee Social Security Number (SSN) Edits
- Training Tutorials and Demonstrations - Worksite Managers and Administrators
Client Manager Roles
and System Permissions
Please allow 2-3 business days for Worksite Manager Client Access Credential Updates to be completed.
Client Account Access Credentials
As our Client Account HR/Payroll platform expands functionality, we recognize that Worksite Managers (WSM’s) will need various User Roles to take advantage of these enhancements!
AdvanStaff HR offers several pre-designed User Roles, which encompass the tools for needed for your company’s authorized users. Selecting the user level and granting that level of access to the user’s account as easy as 1…2…3! All roles include the ability to reset your employee’s password to their employee portal, via a reset link!
- Identify the individuals at your organization who will interact with AdvanStaff HR and consider the types of activities they will need to perform within your Client Account’s Manager Portal. i.e. Hiring, terminations, time management, payroll, changes to status/position/dept/div/loc, account reporting, etc.
- Build the level of access that you would like to grant them. Our representatives are happy to recommend appropriate User Roles, based on your needs for operational and business management as well as industry best practices.
- Choose the Basic Foundation Role
- Plus Optional add-ons for:
- Human Resource related role(s)
- Restrictions from specific departments, locations, divisions or client ID’s.
- Mini-Stacks role(s) for additional services or products
- Submit Written Request for Account Authorization.
Worksite Manager (WSM) User Roles & Permissions –
and Mini Stacks (MS) Permissions for additional services or products!
Great For: Business Owners, Trusted Advisors, Executive Management
Full Access
- Full access & visibility to all Company and Employee details, reports and eDocument Management Systems at the Admin level. Plus, Employee Portal Messaging Alerts!
- Note: this cannot be restricted
- Allowed to edit records
- Optional Add-ons
- Payroll Approval of the final payroll billing invoices
- I-9 Approval
- PTO
Great For: Business Owners, Trusted Advisors, Executive Management
Full Access VIEW no editing
- Full access & visibility to all Company and Employee details and reports in a VIEW ONLY setting
- Note: this cannot be restricted
- Unable to perform edit records or make new entries
Great For: Hiring or HR staff, Managers, Supervisors
More Restricted Access
All of the same screens and reports as WSM-Time Only plusā¦
- New Hire Entry
- Terminations
- Pay Rate Visibility
- Pay Change
- Status Change
- Employee benefit overview
- Status, position and pay history
- Employee pay voucher highlights; including pay codes, hours, deductions & PTO
- Employee property report ā documenting company-issued equipment to employees such as laptop, keys, etc.
- Employee documents ā ability to view documents within individual Employee record
- OSHA Report
Optional Add-ons
- I-9 approval
- PTO
Available View/Restrictions
- View|Restrict by Division
- View|Restrict by Location
- View|Restrict by Department
Great For: Hiring Staff, Team Leaders, Time Sheet entries or PTO reviewer
More Restricted Access
- Limited employee information visible.
- Global Company level payroll/pay rate reports can NOT be viewed.
- Employee PTO Register (per employee inquiry, not full report)
- Employee information reports – phone/address, emergency contact information
- Employee birthday and anniversary dates
Optional Add-ons
- Timesheet Entry screen
- With or Without payrate visibility
- New Hire Entry
- Terminations
- Pay Rate Visibility
- Pay Changes – The employeeās pay history will be visible to the user when performing pay rate changes.
- Status Change
- I-9 approval
- PTO
Available Restrictions
- Restrict Division
- Restrict Location
- Restrict Department
Great For: Administrative Assistants, Team Leaders or PTO balance reviewer
Most Restricted Access
- Limited employee information visible.
- NO Pay Rates Visibility.
- Global Company level payroll/pay rate reports, time sheets can NOT be viewed.
- Employee PTO Register (per employee inquiry, not full report)
- Employee information reports – phone/address and emergency contact
- Employee birthday and anniversary dates
Optional Add-ons
- New Hire Entry
- Manager will need to enter the initial pay rate. Once the entry is saved, the manager will not have visibility to edit or view the entry.
- Terminations
- Pay Changes
- Note: the employeeās pay history will be visible when performing pay rate changes.
- Status Change
- I-9 approval
- PTO
Available Restrictions
- Restrict Division
- Restrict Location
- Restrict Department
Great For: Administrative Assistants, Managers or Supervisors with limited access
- New Hire Entry
- Manager will need to enter the initial pay rate. Once the entry is saved, the manager will not have visibility to edit or view the entry.
Optional Add-ons
- I-9 approval
Available Restrictions
- Restrict Division
- Restrict Location
- Restrict Department
Great For: Managers who want to manage their Company and Employee documents online, providing 24/7 access to all client managed documents. Contact us to learn more about our free DMS feature.
- DMS-Owner / Officer
- User will have access to all stored document folders, including Corporate folders
- View|Upload|Download|Delete
- DMS-Admin
- USer will have access to most stored document folders. Excludes Corporate folders
- View|Upload|Download|Delete
- DMS-Limited
- User will have access to select stored document folders
- View|Upload|Download
- DMS-Basic
- User will have access to limited stored document folders
- View|Download
PTO Management offer various levels of access. To learn more about each role, see the page regarding PTO Plan Design and Maintenance > Permissions & Roles tab, and review the access levels.
Select one (1) of these options per user:
- MS-PTO View Only
- **MS-PTO Approver
- **MS-PTO (General)
- **MS-Administrator -The PTO Administrator role is reserved for clients who fully administer the database configuration & maintenance s of their custom plan(s)
Note: **These roles require the client’s account to be specifically pre-configured with the LEAVE REQUEST MANAGEMENT module. The PTO Administrator role is reserved for clients who fully administer the database configuration & maintenance of their custom plan(s).
Great for: Administrative Assistants, Managers or Supervisors
- Create Employee In-Box Messages
- Create Calendar-type Events
- Messages and Events display on the Self-Service Portal
Great for: HR Staff, compliance managers, high-level managers
- Access the learning management admin dashboard
- Assign learning courses to employee groups
- Create custom learning groups
- View LMS reports
- View employee LMS accounts
- View course catalog and and preview courses
*SPECIAL NOTE: Not all Client Accounts were structured to accommodate Department, Division or Location security restrictions at the time of initial set-up. Contact your Client Success Account Representative at support@advanstaff.com to submit a case for reviewing and updating your database to accommodate your present needs!
Account Access Credentials Request Form
Authorized Representatives use this form to request Account Access Credentials for a supervisor, manager or trusted advisor for their organization.