Welcome

• Employee Portal (ESS)
  • I forgot my web username, can I reset it?
  • How do I reset my web password?
  • Employee Self-Service Log in Helpful Hints
  • What is an Account Access Confirmation?
  • Direct Deposit
  • Employee Self-Service Portal Access
  • Why can't I get my SECURITY CODE for Employee Self Service Account Access?
• How do I update my personal information
  • Updating Personal Information
  • Updating Form W-4 Information

• What are your office hours?
• What is the status of my job application?
• Employee Training & Informative Videos
• Employee Mobile App

Perks

• Entertainment, Theme Park, Movie Deals and MORE
• Save 15% on Auto and Home Insurance
• AT&T Wireless & Direct TV Discounts
• AVIS Car Rental Discounts
• Budget Car Rental Discounts
• MetLaw Legal Plans
• MyPetProtection Insurance

Payroll & Taxes

• W-2 / W-4 Tax Form Information
  • Updating Form W-4 Information
  • I can't find my W-2, can I re-print one on-line?
  • When were tax year end W-2’s mailed out?
  • Tax Documents

• Where can I find my Paycheck Stub?
• What is the difference between gross and net income?
• Direct Deposit
• Payroll Debit Visa Paycard
• Wages on Demand

Employee Benefits

• General
  • Who can I add as a dependent for my benefit coverage?
• Open Enrollment
  • Benefits - "Active" Enrollment on the ESS Portal, using the Benefit Wizard's tutorial
  • Benefits - Reviewing and making choices in the Employee Self-Service Portal Access

• Why isn't the benefit enrollment portal opening for me on my ESS account?
• Who is my insurance carrier?
• Benefit Basics Video

Medical Benefits

• Health Plan of Nevada (NV-HMO)
  • How to Save (HPN)
    • Free Virtual Doctor Visits with the NOW Clinic ($0 Copay)
    • Points of Care - Save Time & Money
  • Special Benefits (HPN)
    • Tummy to Toddler Program
    • Optum Cancer Care Center now open! (HPN / SHL)
    • Free Virtual Doctor Visits with the NOW Clinic ($0 Copay)
    • Programs and Services Flyer (HPN & SHL)
    • Healthy Rewards Flyer
  • Wellness Benefits (HPN)
    • Health Plan of Nevada (HPN) / Sierra Health & Life (SHL) Member EAP
    • The Life Connection Brochure
    • The Life Connection Welcome Letter
    • Healthy Rewards Flyer
  • Insurance Card Info (HPN)
  • Where can I obtain a copy of my HPN/SHL Medical ID card?
  • HPN Member Portal
  • Pharmacy Benefits (HPN)
• Out of Area Benefits
  • I need Out of Area Assistance
  • Out of Area - Claims and Authorizations
  • Points of Care - Save Time & Money
• Sierra Health & Life (PPO & POS)
  • How to Save (SHL)
    • Free Virtual Doctor Visits with the NOW Clinic ($0 Copay)
    • Points of Care - Save Time & Money
  • Special Benefits (SHL)
    • Tummy to Toddler Program
    • Optum Cancer Care Center now open! (HPN / SHL)
    • Free Virtual Doctor Visits with the NOW Clinic ($0 Copay)
    • Programs and Services Flyer (HPN & SHL)
    • Healthy Rewards Flyer
  • Wellness Benefits (SHL)
    • Health Plan of Nevada (HPN) / Sierra Health & Life (SHL) Member EAP
    • The Life Connection Brochure
    • The Life Connection Welcome Letter
    • Healthy Rewards Flyer
  • Insurance Card Info (SHL)
  • Sierra Health and Life (PPO & POS) Info
  • Where can I obtain a copy of my HPN/SHL Medical ID card?
  • SHL Member Portal
  • Pharmacy Benefits (SHL)
• United Health Care (UHC)
  • UHC Virtual Visits
  • UHC Quick Start Guide
  • Optum Cancer Care Center now open! (HPN / SHL)

• Who is my insurance carrier?
• Health Savings Accounts (HSA)

Dental, Vision, & Life Benefits

• Group Dental Insurance (UHC)
• Group Vision Insurance (UHC)
• Life Insurance & Voluntary Coverage for Dependents
• Who is my insurance carrier?

Voluntary Benefits

• Voluntary Health, Dental, Vision & Wellness Benefit Options
• MetLaw Legal Plans
• MyPetProtection Insurance
• Accident Insurance (MetLife)
• Hospital Indemnity Insurance (MetLife)
• Critical Illness Insurance (MetLife)
• Short-term and Long-term Disability Insurance (MetLife)
• Life Insurance & Voluntary Coverage for Dependents

Flex Spending Accounts (FSA)

• Flex Spending Accounts General Info
• Medical Expense FSA
• Premium Only Plan FSA
• Dependent Care FSA
• Commuter, transit, and parking FSA
• Health Savings Accounts (HSA)
• Limited Purpose Flex Spending Account (LPFSA)
• FSA - Member Portal (year 2020 and previous)

Employee Assistance Programs

• For Health Plan of Nevada (HPN) / Sierra Health & Life (SHL) Members
  • Health Plan of Nevada (HPN) / Sierra Health & Life (SHL) Member EAP
• For United Health Care (UHC) Members
  • United Health Care (UHC) Members EAP
• Free in Nevada
  • Free Assistance in Nevada (Spanish & English)

• Free Assistance with Findhelp.org

Retirement Planning

• 401k Retirement
  • About the 401k / Getting Started
  • 401k Quick Guide
  • Roth 401k Deferral Option
  • Retirement Path Calculator
  • 401k Employee Enrollment Guide
  • Slavic 401k Portal Instructions
  • 401k Portal
  • Bespoke Custom Portfolio Services
• 401k Retirement (Spanish)
  • 401k Overview - Spanish
  • Slavic 401k Enrollment Guide (Spanish)
  • Slavic 401k Enrollment Form (Spanish)

Report a Workplace Injury or Concern

• Report a workplace injury
• Report a workplace concern

System Requirements (EE)

• Multi-Factor Authentication (MFA)
• Email Address Requirements