MetLife Aura Identity Theft Plans

Identity and Fraud Protection powered by Aura

 Smart, simple identity and fraud protection all in one place for $8 a month

Plan Options

Protection Plan: Basic protection for your identity, finances, and two devices per adult member.

Protection Plus Plan: Robust protection for your identity, finances, privacy, and unlimited devices per adult member.

Protection Plan Features:

  • Financial Fraud Protection
  • Identity Theft Protection
  • Privacy Protection
  • Parental Controls
  • Senior Fraud Protection
  • Password Manager
  • VPN & Antivirus
  • $5M Insurance Policy per Enrolled Adult
  • 24/7 Customer Support
 Monthly Cost to YouProtectionProtection Plus
Individual$8.00$10.00
Family$13.00$16.00

Individual Coverage for Protection Plan and for Protection Plus: Protection for the employee only.

Family Coverage for Protection Plan and for Protection Plus: Our inclusive definition of “Family” allows the employee to add up to 10 additional adults and unlimited minors to the plan. There are no restrictions on adult family members – no matter where they live, their age, relationship, or whether they are financially dependent on the employee.

For more information on the Identity and Fraud Protection Plan:
Contact Aura Customer Support 24/7/365 at 1 844-931-2872 to answer account, technical, or billing questions.


How to Enroll

Enrollment takes place at the initial time of hire and at annual open enrollment which is generally in June for a July effective date.

To enroll:

You can also contact your Advanstaff HR Benefits Representative by submitting a support ticket or by calling us 702-598-0000.

Who is eligible to enroll for this identity and fraud protection benefit?

A. This product is available for Individual (Employee only) or Family coverage. Individual covers the employee only; Family covers the employee and up to 10 additional adults and unlimited minors.

  • For Family plans, you may add up to 10 additional adult members to your plan, regardless of where they live, age, relationship, or if they are financially dependent on the employee. Each adult member gets their own private, full-feature Aura account.
  • You may also add unlimited minors (under 18 years old) to the plan. You must have parental guardianship rights over the minors in order to view their information and alerts.

How do I pay for my identity and fraud protection?

A. Fees will be paid through payroll deduction, so you don’t have to worry about writing a check or missing a payment.

What happens if my employment status changes? Can I take my coverage with me?

A. Yes, you can take your coverage with you. You will need to continue to pay your monthly fees via credit card payment on Aura’s platform to keep your coverage in force.

Who do I call for assistance?

A. Contact Aura Customer Support 24/7/365 at 1 844-931-2872 to answer account, technical, or billing questions.