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Employee Info Center
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- Employee Portal (ESS)
 - Employee Self-Service Portal Access
 - Employee Social Security Number (SSN) Edits
 - How do I disable pop-up blockers?
 - How do I reset my web password?
 - How does a new hire employee begin paperless onboarding ?
 - I forgot my web username, can I reset it?
 - Payroll & Benefits Onboarding for New Hires
 - What is an Account Access Confirmation?
 - Why can't I get my SECURITY CODE for Employee Self Service Account Access?
 - Web Portals
 
 
- Account Security & Multi-Factor Authentication (MFA)
 - Email Address Requirements
 - Employee Handbooks
 - Employee Support
 - Employment & Salary Verifications
 - How does a new hire employee begin paperless onboarding ?
 - Payroll & Benefits Onboarding for New Hires
 - Report a Workplace Concern
 - What are your office hours?
 - What is the status of my job application?
 - Web Portals
 
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- All Benefits & Perks
 - AT&T Wireless Discounts
 - Auto and Home Insurance (Save 15%)
 - Corporate & Personal Travel Deals You Can't Find Anywhere Else
 - FinFit - Personal Financial Tools for Employees
 - MetLaw Legal Plans
 - MetLife Aura Identity Theft Plans
 - MetLife Pet Insurance
 - Wages on Demand - Earned Wage Access
 
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- All Benefits & Perks
 - Understanding Your Employee Benefits
 - Open Enrollment
 - How To Save On Medical costs
 - Benefit Basics Video
 - Annual Plan Contribution Limits
 - Qualifying Life Event (QLE)
 - Who can I add as a dependent for my benefit coverage?
 - Why isn't the benefit enrollment portal opening for me in the Employee Portal?
 
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- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
 - Group Dental Insurance (MetLife)
 - Group Vision Insurance (MetLife)
 - Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
 - WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
 - Whole Life Insurance with Long-Term Care
 
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- Voluntary Benefit Programs
 - Short-term and Long-term Disability Insurance (MetLife)
 - Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
 - Accident Insurance (MetLife)
 - Critical Illness Insurance (MetLife)
 - Hospital Indemnity Insurance (MetLife)
 - Whole Life Insurance with Long-Term Care
 - MetLaw Legal Plans
 - MetLife Aura Identity Theft Plans
 - MetLife Pet Insurance
 - Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
 - WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
 
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- Flex Spending Accounts
 - How To Save On Medical costs
 - Medical Expense FSA
 - Premium Only Plan FSA
 - Dependent Care FSA
 - Annual Plan Contribution Limits
 - Commuter, transit, and parking FSA
 - Health Savings Accounts (HSA)
 - Limited Purpose Flex Spending Account (LPFSA)
 - FSA - Member Portal (year 2020 and previous)
 
 
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Manager Info Center
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- Employee Onboarding
 - Workers Compensation Program and Policy Administration
 - 401k Retirement Plan Services
 - Document Management System (DMS)
 - Leave Requests: PTO Tracking & Approvals
 - Employment & Salary Verifications
 - Corporate & Personal Travel Deals You Can't Find Anywhere Else
 - Employee Earned Wage Access (EWA)
 
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- Applicant Tracking System (ATS)
 - Background and Drug Testing
 - Labor Poster Compliance Solutions for Local and Remote Workers
 - Business Insurance
 - Employee Portal Messaging-Alerts
 - Learning Management System (LMS)
 - Performance Management (PM)
 - R&D Tax Credit (R&D)
 - Short-term Payroll Funding
 - Work Opportunity Tax Credit (WOTC)
 - Secure 2.0 for Employers
 
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- Affordable Care Act (ACA) Compliance
 - Employee Handbook Program (Core+)
 - FMLA Compliance
 - Full-Service Payroll & Employment Tax Administration
 - HR Toolkit
 - Labor Poster Compliance Solutions for Local and Remote Workers
 - Onboarding Your New Hire onto the Payroll System
 - Time Keeping Solutions Introduction
 - Workers Compensation Program and Policy Administration
 - Workplace Safety Program Assistance
 
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- Full-Service Payroll & Employment Tax Administration
 - Office Schedule, Payroll Processing Cutoff Dates, Federal Reserve Bank Holidays, System Maintenance Schedule
 - Direct Deposit
 - Employee Earned Wage Access (EWA)
 - Employment & Salary Verifications
 - Minimum Wage Map
 - Payroll Timesheet Imports
 - Pre-paid VISA Paycard
 - Submitting Payroll Hours, Salary, Commissions, etc.
 
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- Employee Onboarding
 - How does a new hire employee begin paperless onboarding ?
 - Onboarding Your New Hire onto the Payroll System
 - Payroll & Benefits Onboarding for New Hires
 - How do I process the paperless I-9?
 - Background and Drug Testing
 - Employee Termination Processing
 - I-9 Part 2 Approval Guide
 - Unemployment Processing
 - RE-HIRES
 
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- All Benefits & Perks
 - 401k Retirement Plan Services
 - Affordable Care Act (ACA) Compliance
 - Employee Assistance, Wellness, and Lifestyle Programs (EAP)
 - Employee Benefit Plan Administration
 - FinFit - Financial EAP
 - Flex Spending Accounts
 - Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
 - Voluntary Benefit Programs
 
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- Workers Compensation Program and Policy Administration
 - Claims Management and Administration Assistance
 - Employment Practice Liability Insurance (EPLI)
 - Workplace Safety Program Assistance
 - Business Insurance
 - Report a Workplace Concern
 - Report a Workplace Injury
 - Secure Upload Documents
 - WC CLAIMS FORMS BY STATE
 
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- Document Management System (DMS)
 - Employee Portal Event Management
 - Employee Portal Messaging-Alerts
 - Employee Record Maintenance in the Manager Portal
 - Employee Social Security Number (SSN) Edits
 - I-9 Part 2 Approval Guide
 - Training Support in the Manager Portal
 - Training Tutorials and Demonstrations - Worksite Managers and Administrators
 - Technical Product Support Requests
 
 
 
Note: Any changes to an employee’s pay must be updated in the Manager Portal for payroll processing. These changes are registered in the audit trail under the manager user’s credentials.
- Log in to the Manager Portal for your AdvanStaff HR Client Account.
 - Navigate to the Employee’s Record
 - Select the Pay Tab
 - Click on the pen and paper icon next to the pay rates.
 - Enter new pay information with effective date and reason
 - Click Save!
 
