Technical Product Support Requests

Please use the options below to submit a request to our technical product team.

Topics:

  • Add location, position, department, and division codes
  • Add skill codes
  • Add/change payroll pay codes

Products

  • Swipeclock
  • UKG / Kronos

Topics

  • Password Resets
  • Clock configuration
  • System configuration
  • System training
  • PTO Accrual Corrections

Prism

  • Report Center
  • Pre-defined Standard Reports
  • Data Retriever

Topics

  • Learn How: Training on the reporting system(s) available in the Portals
  • Custom Report writing (fees may apply)
  • Discuss a SFTP File transfer for automatic sending/receiving of reports

Not Sure? Just send us a General Question, and we will contact you to discuss your request.