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Employee Info Center
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- All Benefits & Perks
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Auto and Home Insurance (Save 15%)
- AT&T Wireless & Direct TV (8% OFF)
- AVIS Car Rental Discounts
- Budget Car Rental Discounts
- MetLaw Legal Plans
- MyPetProtection Insurance
- LifeBrand (10% OFF)
- Wages on Demand - Earned Wage Access
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- All Benefits & Perks
- Understanding Your Employee Benefits
- How To Save On Medical costs
- Open Enrollment
- Qualifying Life Event (QLE)
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
- Who can I add as a dependent for my benefit coverage?
- Benefit Basics Video
- Annual Plan Contribution Limits
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- Group Dental Insurance (UHC)
- Group Vision Insurance (UHC)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Instant Decision, Affordable Life Insurance
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- Voluntary Benefit Programs
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- MetLaw Legal Plans
- MyPetProtection Insurance
- Accident Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Instant Decision, Affordable Life Insurance
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- Annual Plan Contribution Limits
- Flex Spending Accounts
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- How To Save On Medical costs
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Manager Info Center
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- Employee Onboarding
- 401k Retirement Plan Services
- Labor Poster & eUpdate Service
- Employment & Salary Verifications
- Leave Requests: PTO Tracking & Approvals
- Employee Earned Wage Access (EWA)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Document Management System (DMS)
- Employee Handbook Program (Core+)
- Workers Compensation Program and Policy Administration
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- Full-Service Payroll & Employment Tax Administration
- Submitting Payroll Hours, Salary, Commissions, etc.
- Payroll Timesheet Imports
- Minimum Wage Map
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Pre-paid VISA Paycard
- Employment & Salary Verifications
- Payroll Department Holiday Schedule
- Federal Reserve Bank (Payroll) Holidays
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- Employee Benefit Plan Administration
- All Benefits & Perks
- Flex Spending Accounts
- 401k Retirement Plan Services
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Voluntary Benefit Programs
- Affordable Care Act (ACA) Compliance
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
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- Employee Record Maintenance in the Manager Portal
- Manager Training Video Library
- Document Management System (DMS)
- Employee Portal Messaging-Alerts
- Employee Portal Event Management
- Manager Portal Training - The Basics
- I-9 Part 2 Approval Guide
- Training Support in the Manager Portal
Each client worksite must have a primary time-clock administrative contact. This designated contact manages all day-to-day workings of the time-clock solution in place. Worksite employees should first contact their worksite manager/designated time-clock admin regarding routine tasks like maintaining account access, password resets, requesting time-off, etc.
The AdvanStaff time & attendance team is available to provide back-office support to the worksite designated manager. Designated worksite managers should contact the AdvanStaff HR team for training and system level help. For any questions or issues regarding the setup, programming, system setup, or manager training, please open a support ticket.
Employee Support FAQs
Please report to you employers time-clock administrator.
Passwords can be reset and accounts can be unlocked by your employers time-clock administrator.
The manager support section lists instructions on the steps a manager would follow to reset passwords and unlock account.