Who can I add as a dependent for my benefit coverage?
A direct family member is considered an approved person for your benefit coverage. This includes children (natural born, adopted), spouse/domestic partner. In some cases, the carrier will request proof of relation to support the tie you have to that individual. This DOES NOT include mother, father, grandparents or any other extended family.
What is the status of my job application?
If you applied for a position with one of our clients and would like an update on the status of your application, please be sure to reach out to the employers hiring manager directly. AdvanStaff HR does not house applications for approval, so the status of your employment will be with the company you submitted […]
What is the difference between gross and net income?
You may be looking at your check stub wondering that the difference is between these two amounts. Check stubs in general can be confusing to understand! Here’s a quick description to hopefully eliminate that confusion:GROSS income is the amount your paycheck was BEFORE taxes. NET income is the amount after taxes/deductions of any kind. That […]
Where do I send employment verification requests?
Great news! Starting November 1, 2025, all salary, income, and employment verifications will be processedthrough our new partner Equifax. Verification of Employment (VOE) Verification of Income (VOI) Social Service Verification (Basic/Enhanced) Please click the link below to learn more and submit the request for any employment or salary verifications for easy processing.
What documents are required for the I-9?
There are many acceptable forms for the I-9, too many to truly list in a small blurb! Here is a quick link to the USCIS webpage talking about I-9 Federal Requirements:https://www.uscis.gov/i-9-central/acceptable-documents If you have any particular concerns on your documentation you plan to provide, we are here to help. We have also provided our most […]
What are your office hours?
We are open Monday through Friday from 8:30 AM to 5:00 PM and are closed on most federal holidays. Our work days are similar to your bank’s open schedule. Please leave a detailed voicemail if you call our main line at (702) 598-0000 outside of business hours. We try our best to respond on the […]
Do you offer staffing services?
Unfortunately, we do not. Our company is called a PEO, which stands for a Professional Employer Organization. We are a third party that assists with benefits, payroll, human resources, workers compensation and a myriad of other things. If you are seeking employment with one of our companies, we recommend applying directly with that company. We […]
Why isn’t the benefit enrollment portal opening for me in the Employee Portal?
If you are clicking on Benefit Enrollment through your ESS web portal and it is kicking you back to the log in screen, that is a symptom of you having pop-up blocker on. Please be sure to turn that off on the device and browser you are using to allow the new window to appear […]
