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Health Plan of Nevada (HPN) / Sierra Health & Life (SHL) Member EAP

Why EAP services are important.

The role of EAP is to identify and assist with challenges regarding physical or mental health, the abuse of alcohol or other substances, and for the referral to health care for counseling, therapy or treatment.

EAP programs are a tremendous resource for employees who need emotional support and help in managing a life crisis.

Who is eligible?

All participants in any AdvanStaff HR sponsored plan by Sierra Health & Life (SHL), Health Plan of Nevada (HPN), or United Health Care (UHC) include Employee Assistance Program (EAP) benefits.

The Life Connection (TLC)

TLC services were developed to help you balance the demands of home and work.

The Life Connection is made up of three parts:

  1. Consultation sessions with a licensed professional (either face-to-face or telephonic, depending upon the issues)
  2. Online information and resources
  3. Telephonic consultations with legal, financial, child care, elder care and daily living professionals.

All of the services directly provided by TLC are free of charge to you and your household members.

Typical issues for help include:

  • Feelings of anxiety and depression
  • Emotional/personal conflicts
  • Grief and loss
  • Marital conflicts
  • Parenting concerns
  • Questions about alcohol, drugs, or gambling
  • Work stress
  • Anger management

These confidential consultation services are a way to establish better emotional wellness in your daily life, and its effects are long-lasting.


How do I get help?

To arrange for a confidential visit with a licensed professional, to request a telephonic consultation, or to receive assistance with online resources, call:

1-800-280-3782, TTY 711

Crisis services through The Life Connection are available to you
24 hours a day, 7 days a week.

Information in English:

Information in Spanish: