System Status Dashboard
If you are experiencing a system functionality issue not listed on this page, please let us know.
Creating a support ticket is generally the fastest to receive a reply as the issue can be forwarded to the correct department and tracked.
Swipeclock Service Outage
Swipeclock has informed all customers of a system outage that started 4/2/2021 at roughly 7:00 AM PT. The notice can be read below.
Hardware clocks have been designed to collect punches, even in an offline mode. The data will upload push up to the server once system connectivity is restored.
|Support Ticket System||Normal||Please submit a ticket for faster response times.|
|Office Access||Normal||Normal office hours, but limited access to staff. Many employees are working remotely.|
|Web Portal (ESS /MSS)||Normal|
|Learning Management (LMS)||Normal|
|Time clock (Swipeclock)||Issue Reported||Most services have been restored. All services are expected to be operating as normal by Monday. 4/5/2021.|
|Zayzoon Pay Advance||Normal|
The web portal will undergo 30-minute routine maintenance on the 2nd Sunday of every month between the hours of 5:00 am – 10:00 am eastern time.
Employee / Manager Portal Outage Information
PrismHR System Interruption